Automated IT operation and maintenance management platform experience

When many enterprise operation and maintenance executives are still distressed by the ever-increasing scale and limited number of personnel in operation and maintenance, they are unable to cope with complex processes and data maintenance, and are tempted by human-based operational and permission management loopholes. In fact, it has created a huge demand space for automated IT operation and maintenance management. So what should an automated maintenance and management platform look like?

Under the requirements of national and enterprise security management regulations, automated IT operation and maintenance will bring a new operation and maintenance experience. Unified operation and maintenance standards, solidify operation and maintenance processes, and minimize manual intervention and human error through automated operation and maintenance of platforms. Intelligent analysis predicts that before the failure is resolved, the company will bring substantial efficiency improvements under the premise of security and stability. In general, the current advanced automated operation and maintenance management platform should be characterized by standardization, flow, intelligence, modularization and automation.

At the level of standardization, high consistency in installation, configuration, and operation should be achieved. There should be no risks of risk, and information management should be accurate and consistent. There should be no data discrepancies in the maintenance information of each post, and there is no need to manually maintain multiple offline forms to reduce the difficulty of updating. .

At the process level, it is necessary to control the authorization and approval curing process to make the operation simple and safe and compliant. It is best to clear the problem tracking responsibility and provide timely feedback so as to achieve the orderly development of process control planning, tracking, and stage management. In terms of permission setting management, we must ensure the consistency of information security.

At the level of intelligence, it strives to achieve historical data mining, analysis of system performance and capacity trends, and guarantees convenient knowledge accumulation and convenient inquiry.

At the modular level, functional modules can be customized according to requirements for customized customization.

At the automation level, all functions such as information collection, change operations, and installation and configuration are completed in batches automatically to greatly increase efficiency. At the same time, without additional development, the key information can be automatically collected and displayed, and the monitoring information is provided for interface processing and automatic monitoring and daily report generation.

In summary, the automated operation and maintenance management platform should be able to manage all systems through automated management modules, including servers, partitions, OS, clusters, databases, middleware, etc., to achieve basic operations and maintenance, installation and configuration, audit compliance, and operation and maintenance processes. , service security and other full-automatic functions. At the same time, through automatic information collection, operation and maintenance information and performance data are stored in the configuration management database module, data mining and trend analysis, and integrated operation and maintenance display, operation and maintenance data query, performance capacity, and integrated operation and maintenance portal. Analyze functions to show the needs of IT operation and maintenance.