There is no Jianghuai. Perhaps all the engine companies that are backed by the whole vehicle companies will be labeled as "rich second generation" by the outside world, and they will be born and worn.
There is no Cummins. With the background of the masses obtained over the years, Cummins has become a golden sign, and in the name of "Cummins" seems to be born with a halo.
However, these are subjective speculations of “unknown peopleâ€. In the face of the fierce competition of the truck industry and everyone is the user group of the old drivers. It is not a long-term solution to eat by the sky, and it is the only reason for existence. .
For example, Anhui Cummins Power Co., Ltd. (hereinafter referred to as Ankang) registered on December 26, 2018.
Anhui Cummins Power Co., Ltd.
Production line transformation to improve product quality
One of the current work priorities of Li Longcha, Vice President of Ankang, is the upgrading of the production line of Guoliu. Since the second half of last year, the planned production line transformation work has invested nearly 200 million yuan, using many advanced process designs.
Li Longchao, deputy general manager of Anhui Cummins
"One of the concepts of Cummins and Jianghuai Automobile on quality is 'not accepting non-conforming products, not manufacturing non-conforming products, not issuing non-conforming products', and the quality is guaranteed by means. The transformation of the production line is the product of the national five products. The problem is to optimize and upgrade in the sixth phase of the country.†Li Longchao told reporters that Cummins, who left the impression of “not cheap†in the industry, spent the cost on production equipment, especially the assembly line, “Cummins and Jianghuai Automobile in machining The ability is similar, the bigger difference is the degree of automation."
Anhui Cummins production line
The comprehensive upgrade of the production line of Ankang has increased the automation equipment. For example, the measurement of clearance and torque is changed from manual operation to equipment measurement; for example, piston, connecting rod, bearing bush and other parts of the engine that require relatively high cleanliness, instead of automatic grabbing and assembly by equipment; for example, peripheral parts of the engine A closed black light detection darkroom has been added to take pictures to check whether the hoses, steel pipes and other components are assembled to the correct position, so as not to affect the intake and exhaust and interference with other parts.
“Without manual intervention, quality and production consistency are guaranteed. The method of black light detection is rarely used in domestic independent brands. It mainly appears in the more advanced production lines of new investment.†Li Longchao explained.
In addition to the improvement in production, there are also improvements in experimental methods, such as thermal experiments. Previously, the down-line thermal experiment was carried out on a hydraulic dynamometer for 15 minutes. Now Ankang puts in two high-efficiency electric dynamometers to improve measurement accuracy. 20 times simultaneous measurement time reduction and higher accuracy of measurement results. In addition, for each engine, Ankang can detect the emission results, thus ensuring that each off-line engine is legally compliant.
There is also a problem that is easily overlooked. It is also taken care of by Ankang. That is, the coating line will be painted before being treated, which can protect and brighten the engine surface and make the product more beautiful. “The focus is on machined surfaces and varnishes to prevent corrosion.†He said that this is because users have increased requirements for engine aesthetics, and secondly because long-term corrosion does cause hidden dangers, especially during the rainy season in the south. The slick engine gives the user a bad experience.
The upgraded Ankang production line has been completely renewed.
Quality first, sturdy brand foundation
The purpose of the upgrade is naturally to improve product quality, which is also the common requirement of the parent company of both sides. On the one hand, Cummins's philosophy is "quality is the first", "cost can make some sacrifices", well-being, Dongkang or Fukang, regardless of the production line "last name", but as long as there is "Cummins" "This name, the quality of the output product will be the same. On the other hand, if Jianghuai, which cooperates with Cummins, has different values, Cummins, who loves feathers, is not willing to come with it. “Jianghuai Automobile's quality control work is very good in the domestic light truck industry. The introduction of Cummins management system only further enhances and learns from the already well-managed management system. In addition, JAC has a high level of on-site management of plant operations. It was recognized by Cummins experts.†Baiyuan, general manager of Ankang, said that the consistent pursuit of quality by both parent companies has become a good foundation for the development of Ankang.
Anhui Cummins B series engine
There are two main aspects to the improvement of Ankang's quality. First, the quality management of new product development, the focus is to ensure that the problem of the national six products in the development stage forms a closed loop, and the second is the improvement of existing product problems. The requirements of JAC and Cummins are both major quality issues that must be closed for 3 months.
Strictly speaking, the quality requirements of each manufacturer are not low, the methods are basically similar, and the gap appears in attitude and execution. There was a story in which an engine company found screws on the ground in the workshop and stopped checking the production line. That is to say, the company chose the former between the loss of production and the loss of unqualified engines to the market; What is denied is that there are indeed enterprises that have been shaken in the face of the loss of production and have chosen a lower cost treatment. "This is the lack of attention to quality, and people do not work according to quality requirements." Only by changing from the concept, the newly established Ankang has a foothold. â€
This may be why Ankang has invested so much in improving the production line. “Before there were employees who thought they were a joint venture company of Jianghuai Automobile, Jianghuai applied our products. But if we do not improve product quality and control costs, why should we use Jianghuai? The reason for the ultimate survival of the company must be to rely on itself. '." He pointed out, "So, the most important job at the present time is to do quality."
Ankang’s desire is to become a real brand, not an accessory.
Service innovation to improve user experience
Even if there is support from both parent companies, it must bring value to customers. Eating by "day" is a thinking that the joint venture company needs to avoid. Improve product quality, and improve after-sales service.
In Baiyuan's view, Ankang's after-sales service still has a lot of room for improvement, especially in the six-phase phase of the complex system, which solves the problem of long-term customer complaints and slow response, and shortens the end-user maintenance cycle. After that, support dealers through changes in spare parts and service policies, so that dealers have the enthusiasm to serve users. For service stations, Ankang will be supported by training and tools; in the field of authorization, Ankang will adopt a joint authorization method to avoid the problem that the engine manufacturer has no control over the service station.
Sales of Jianghuai Junling dealer of Anhui Cummins Power
"Since this year, we will create a new service system that is unique to Ankang, such as outlets." Li Longchao told reporters that Ankang service outlets, Jianghuai service outlets, and Cummins service outlets all require three-party authorization. The six-stage service network will be re-certified, and the original service station will be organized for training, focusing on PITTI, component supply, service data preparation, service tools (conventional tools and software) development, service training, early customer care (pre-customer's Whether the problem is solved, so as to ensure that there is no problem when the batch is delivered.) Prepare for five aspects, and then conduct an assessment. If you have the ability and passed the certification, you can enter the service system; if it is not passed, it will be eliminated.
The improvement of the level of intelligence makes the after-sales service have a different experience than before. "The improvement of the electronic degree of the engine brings strangeness and confusion to the users, such as the OBD alarm and limit torque in the fifth phase of the country. The user does not know how to deal with it. This is also the problem that we need to solve in the sixth phase of the country." He further According to the introduction, in the sixth phase of the country, Ankang will guide users through human-computer interaction and communicate with users through the background to inform users of information such as urea consumption and maintenance. The experience with Guowu is completely new. Feel intimate and convenient, and save the cost of sending people to repair."
Ankang, which was established less than a year ago, will bring more surprises.
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