After nearly half a year, the Dongfeng Honda's new CR-V “throttle†event finally came into being. Different from the fact that Dongfeng Honda's self-published solution was last denied in February, this was issued by the Defective Product Management Center of the State Market Supervision Administration, which means that the recall plan has been approved.
According to the announcement, Dongfeng Honda Motor Co., Ltd. has filed a recall plan with the State Market Supervision Administration according to the requirements of the "Defective Automobile Products Recall Management Regulations" and the "Defective Automobile Product Recall Management Regulations" and decided that it must be since May 2018. Starting from the 22nd, some 2018 CR-Vs equipped with 1.5T engines produced from February 14, 2017 to February 27, 2018 will be recalled, totaling 130,455 vehicles.
Recall reason:
The recall is due to the design of the vehicle. When the vehicle continues to travel at a short distance in a low temperature environment, the engine oil level will increase. When the oil level rises to a certain level, the engine failure indicator will light up. If it continues to operate in this state, The vehicle may cause damage to the engine and pose a safety hazard.
The reason is basically the same as previously announced, and what is more important is how to solve it. After a matter of wisdom, Dongfeng Honda has already suffered a loss. The previous plan was to upgrade the ECU, modify the tick of the oil dipstick, and revise the user manual. The consequences were already obvious. Car owners continued to have rights violations throughout the country, and the number of complaints continued to increase. . Finally, under the appointment of the General Administration of Quality Supervision, Inspection and Quarantine, CR-V of the 1.5T model will be completely sold out on March 1.
solution:
Dongfeng Honda Automobile Co., Ltd. will replace the air-conditioning control unit and upgrade the FI-ECU software for the vehicles within the recalled area, and replace the radiator water pipe assembly and upgrade the TCU software for the models equipped with the CVT gearbox to suppress the increase of the oil level. Eliminating security risks. At the time of the recall, free replacement of engine oil and oil filter for vehicles in the target area and addition of engine cleaner.
The State Administration of Market Supervision also stated that this recall was carried out under the circumstances of the initiation of a defect investigation by the State Market Supervision Administration. Immediately after receiving the complaint, the company conducted a defect investigation and assessment of the above issues. Affected by the investigation, Dongfeng Honda Automobile Co., Ltd. decided to take recall measures to eliminate safety hazards. The State Market Supervision Administration will continue to organize defective product management centers to carry out major supervision and evaluation of the measures taken in this recall, and requests Dongfeng Honda Automobile Co., Ltd. to take a highly responsible attitude towards consumers, increase the recall completion rate, and strengthen the Monitor the recalled vehicles to effectively protect consumer rights.
Subsequently, the official declaration of Dongfeng Honda officially expressed its deep apology. In addition to recalling 130,000 vehicles, it also provided lifelong repair service for the main components of the recalled engine. This should be the result of the appointment of the General Administration of Quality Supervision, Inspection and Quarantine. If the engine oil level rise leads to the engine failure indicator light, resulting in engine crankshaft damage, oil pump damage, piston liner damage, camshaft damage and other failures, Dongfeng Honda will be free to replace the engine assembly for the owner.
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